10 Oct 2023
by Shaun Mitchell

Strengthen your cyber resiliency. Secure your patient data.

Guest blog by Shaun Mitchell, Senior Account Manager, Public Sector at Veritas Technologies #techUKCyber2023

In recent years, ransomware attacks have become a growing threat to healthcare organisations around the world, and the National Health Service (NHS) in the UK is no exception. The NHS is a critical organisation that provides healthcare services to millions of people across the country. Unfortunately, its importance and scale also make it a prime target for cyber criminals seeking to profit from ransomware attacks.

Ransomware is a type of malware that encrypts a victim's files or data, making it impossible for them to access it unless they pay a ransom to the attackers. When ransomware infects a healthcare organisation like the NHS, the consequences can be devastating. Here are some of the effects of ransomware attacks in the NHS:

Disruption of services

One of the most immediate effects of a ransomware attack on the NHS is the disruption of services. Ransomware can prevent staff from accessing patient records, scheduling appointments, and communicating with each other. This can lead to delays in patient care, cancelled appointments, and a general slowdown in the functioning of the NHS.

Financial losses

Ransomware attacks can also result in significant financial losses for the NHS. The cost of responding to an attack can be high, and the ransom itself can be expensive. In addition, the downtime caused by the attack can result in lost revenue for the NHS.

Compromised patient data

Another serious consequence of ransomware attacks in the NHS is the compromise of patient data. If attackers gain access to patient records, they may be able to steal personal information, including names, addresses, and medical histories. This can be a serious breach of patient privacy and can have long-lasting consequences.

Damage to reputation

A successful ransomware attack can also damage the reputation of the NHS. Patients may lose trust in the organisation's ability to protect their data, and other healthcare providers may be reluctant to work with the NHS in the future. This can have long-lasting effects on the organisation's ability to provide care to patients.

Increased vulnerability

Finally, ransomware attacks can leave the NHS more vulnerable to future attacks. If attackers are successful once, they may be more likely to target the organisation again in the future. This can create a cycle of attacks and defenses that can be difficult to break.

In conclusion, ransomware attacks can have serious consequences for the NHS, including disruption of services, financial losses, compromised patient data, damage to reputation, and increased vulnerability. It is critical for the NHS to take proactive steps to prevent these attacks, including implementing strong security measures and training staff on how to identify and respond to potential threats. By doing so, the NHS can help ensure the safety and privacy of its patients and continue to provide high-quality care to those who need it.

Here at Veritas, we work closely with customers across the NHS to ensure that they are protected from cyberthreats – within data centres and across multiple clouds – and that their data is secure.

We recommend the following 4 steps to safeguard patient data:

  1. Advanced anomaly detection
  2. An immutable copy of your backup data
  3. O365 data protection
  4. The 3-2-1 backup strategy, with an air-gapped copy of your backup data

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Authors

Shaun Mitchell

Shaun Mitchell

Senior Account Manager, Public Sector, Veritas Technologies